World's best airport for 2016 named in annual Skytrax awards

World's best airport for 2016 named in annual Skytrax awards

Singapore's sprawling Changi Airport has pretty much everything you might need.

Air travellers have voted for their favourite airport in Skytrax's World's Best Airport awards 2016, with Singapore's Changi Airport topping the list for the fourth year in a row.

This is the seventh time Changi has topped the list, awarded at a ceremony held at the Passenger Terminal EXPO in Cologne, Germany.

CEO of Skytrax Edward Plaisted said that the airport's popularity is due to its "continuing ability to be able to innovate in product and service options for its customers, and to make the experience as relaxing and comfortable as possible."

Changi also collected an award for best Leisure Amenities at an airport, such as music bar lounges, the swimming pool, and the napping and rest areas in the in-terminal Transit Hotel.

The airport was commended for its unique features such as the free sightseeing tour of Singapore offered to those with layovers, proving the airport's dedication for providing stand-out customer service.

Lee Seow Hiang, Chief Executive Officer of Changi Airport Group said "it is the extraordinary effort and commitment of the entire airport community that drives Changi's success.

"We thank our passengers and partners alike for their continued support and confidence in us."

Asian airports dominated the list, taking out seven of the top 10 slots, though three European airports - Munich (No.3), Zurich (No.7) and London's much maligned Heathrow (No.8) - also made the grade.

Votes for the The World Airport Awards are cast by customers in the largest, annual global airport customer satisfaction survey.

It is based on 13.25 million customer nominations across 106 nationalities and includes 550 airports worldwide.

The survey evaluates customer satisfaction across 39 key areas such as service and product from check-in, arrivals, transfers, shopping, security and immigration, through to departure at the gate.

The top ten airports for 2016 according to Skytrax:

1. Singapore Changi Airport

2. Incheon International Airport

3. Munich Airport

4. Tokyo International Airport (Haneda)

5. Hong Kong International Airport

6. Chūbu Centrair Nagoya

7. Zurich Airport

8. London Heathrow Airport

9. Kansai International Airport

10. Hamad International Airport

http://www.stuff.co.nz/travel/destinations/asia/77990534/worlds-best-airport-for-2016-named-in-annual-skytrax-awards

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